Terms and Conditions of Booking:
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1) RESERVATIONS AND PAYMENTS
A) Reservations
should be made by contacting www.africansafaris.travel,
hereinafter referred to as A S & T, at the address indicated
below.
B) Safaris are booked and confirmed only on
receipt of a 35% advance payment of the basic safari rate.
This advance payment is due within seven (7) days of making
the reservation. There shall be no binding contract until
the advance payment has been received by A S & T. Failure to
remit your advance payment on time will result in an
automatic change of status of any confirmed space to a
provisional basis and the possible inability to reinstate
your reservation. Your cancelled check and / or wire
transfer authority will act as your receipt. (As a courtesy
to clients, A S & T will however also acknowledge all
payments received by way of an e-mail message).
i) If
A S & T is NOT making your complete travel arrangements for
you, it will be necessary to furnish us with a copy of the
confirmation of your transportation arrangements before we
confirm our portion of your travel plans. A S & T cannot be
held liable for any penalties or losses incurred as a result
of voluntary or involuntary changes to transportation
schedules.
ii) Please make all payments by check to:
www.africansafaris.travel, or complete and sign the
attached Credit Card Authorization Form, and e-mail it back
to us as an attachment.
iii) Alternatively, payments
can be made by wire transfer. Bank and account details are
as follows:
AFRICAN SAFARIS AND TRAVEL
ACCOUNT NUMBER:
701032770707
ROUTING # 322172496
ONE AZ STATE
CREDIT UNION
1335 GAIL GARDNER WAY
PRESCOTT, AZ 86305
UNITED STATES OF AMERICA
C) The balance is due no later than sixty (60) days prior
to commencement of your safari. If the balance has not been
received by that date, A S & T shall be entitled in its
discretion to treat your reservation as canceled, and
consequently to forfeit such part of the advance payment as
determined solely by A S & T
D) Any reservation made
within sixty (60) days of commencement of a safari may be
accepted provided space is available, payment in full is
received, and provided that documents can be delivered prior
to departure.
E) A S & T will not provide tickets,
coupons, vouchers or documents until full payment has been
received by A S & T
F) A S & T will not accept
responsibility for wire transfer and / or overnight mail
charges.
G) No client will be permitted into the
field without payment in full being received by A S & T
H) Special airfares are capacity controlled and often
sold out months in advance. In addition, many accommodations
offered by A S & T have a limited capacity. It is essential
to make reservations well in advance to insure your
preferred arrangements.
2) CANCELLATION AND REFUNDS
Any cancellation of a booking must be in writing.
Cancellations are only effective when we receive written
notification.
If written cancellation is received prior
to 8 weeks before your departure, your deposit will be
forfeited. (35% of safari fare)
If your cancellation is
made to us within 8 weeks of departure, 100 % cancellation
charges will be levied.
Clients are strongly advised to purchase Trip Cancellation Insurance at the time of booking the safari, in order to be covered against any financial losses, in the event of guests not being able to do the safari, for whatever reason
A) Should you fail to join a safari after departure or leave it prior to its completion, no refund can be made. (Please note that if the reason for the cancellation falls within the terms of any vacation insurance policy you may hold, then any such charges will normally be refunded to you by your insurance company, subject to the terms of the insurance).
B) If you are a "no show", A S & T shall be entitled to treat your reservation as canceled without having given A S & T any notice, and the cancellation charges as indicated above shall apply.
C) Any request to amend or change a booking once it has been confirmed may be accommodated subject to space availability. If A S & T is able to assist, an administrative fee of $100 per change will be assessed. These fees will be added to your final invoice.
D) No refunds are given (1) for lost travel time, (2) if you do not appear for any accommodation, service, sightseeing or trip segment without notifying A S & T, or (3) if you leave your safari after it has begun, or miss any scheduled sightseeing, activities, meals or accommodations.
E) By taking out Trip Cancellation Insurance at the time of booking your safari, guests can usually cover cancellation fees.
F) If you are a "no show", A S & T shall be entitled to
treat your reservation as canceled without having given A S
& T any notice, and the provisions of Paragraph 2(A) shall
apply.
3) FOR YOUR INFORMATION
A) A S & T acts
as booking agent for hotels, airlines, air charters, bus
companies, ground transportation, boat purveyors or owners,
and other independent contractors providing accommodations,
transportation and / or other services abroad. Each of these
companies is an independent corporation with its own
management and is not subject to the control of A S & T,
including, but not limited to, various overseas ground
operators.
B) All bookings like those described above
are accepted by A S & T as agent for independent overseas
ground operators. The transportation, accommodations and
other services provided by ground operators are offered
subject to the terms and conditions contained in the
tickets, exchange orders or vouchers issued by them or their
suppliers. Because A S & T does not have the right to
control the operations of the independent operators and
their suppliers, A S & T cannot be held liable for any
personal injury or property damage which may arise out of
these services.
4) RISKS
A) A S & T draws your attention to the
fact that there are certain inherent risks involved in
participating in the type of trips sold by A S & T You will
be required to sign a Release to acknowledge this warning
and also to release and hold harmless A S & T from any
damages that may result.
B) It is your sole
responsibility to take all appropriate medical advice prior
to departure as to whether or not you are fit enough to
undertake the trip booked. A S & T shall not be liable for
any illness, injury or death sustained on a safari sold by A
S & T which is not due to the gross negligence of A S & T
its officers, employees, authorized representatives or
agents whomsoever.
5) FORCE MAJEURE
A) A S & T
shall not be deemed to be in breach of these terms and
conditions or otherwise be liable to you, by reason of delay
in performance, or by non-performance, of any of its
obligations hereunder to the extent that any such delay or
non-performance is due to any Force Majeure.
B) If A
S & T is affected by Force Majeure it shall forthwith notify
you of the nature and extend thereof.
C) "Force
Majeure" means, in relation to A S & T, any circumstances
beyond the reasonable control of A S & T (including, but
without limitation, acts of God, explosion, flood, tempest,
fire or accident, war or threat of war, sabotage,
insurrection, civil disturbance, or requisition, sickness,
quarantine, government intervention, weather conditions or
other untoward occurrences).
D) If A S & T is
affected by Force Majeure it shall be entitled to, and may
in its sole and absolute discretion, vary or cancel any
itinerary or arrangement in relation to the trip. Payment of
any refund by A S & T to you as a result of the
non-performance of any of the obligations of A S & T
hereunder shall remain in its sole and absolute discretion,
although A S & T shall use its reasonable endeavors to
reimburse you where possible, if refunded by the ground
operators or safari providers. However, A S & T shall be
entitled to deduct from any refund recoverable, the
reasonable actual and potential costs to A S & T of the
Force Majeure.
E) Regarding civil unrest, once A S &
T has investigated the prevailing situation as it deems fit,
it shall remain in the sole discretion of A S & T whether to
proceed with the trip. You may in such circumstances cancel
the trip. However, if, after having made all reasonable and
proper inquiries, A S & T is of the opinion that the trip
may proceed, no refund will be payable to you and the
provisions of Paragraph 2 shall apply.
6) INSURANCE
A) A S & T strongly advises that you obtain the
following types of insurance which are commercially
available:
Emergency Medical Evacuation
Major
Medical
Accidental Death and Disability
Loss of
Personal Effects
B) Please note that all clients are
required
to have adequate Trip Cancellation Insurance for safaris
operated by
Wilderness Safaris as ground
operator.
7) TERMS AND CONDITIONS
These terms
and conditions govern the relationship between A S & T and
you. To the total exclusion of any other terms and
conditions. No alterations to the terms and conditions may
be made by any unauthorized employee of A S & T, authorized
representatives or agents, unless in writing by an
authorized employee of A S & T All decisions and matters
subject to the discretion of A S & T shall be made by an
authorized officer or employee of A S & T.
8)
CARRIAGE BY LAND, SEA AND AIR
A) Carriage by Land,
Sea and Air is subject to the terms and conditions of the
carrier with whom you travel and to international
conventions - some which may limit liability. Land, Sea and
Air travel are also subject to operational decisions of
carriers and sea ports which may result in cancellations,
delays or diversions, over which A S & T has no control and
for which A S & T accepts no liability whatsoever.
B)
The passenger contract in use by the airline carriers
concerned, when issued, shall constitute the sole contract
between the transportation companies and the purchaser of
these programs and / or the passengers.
9) BAGGAGE
Temporary or permanent loss of baggage is the
responsibility of you or the carrier. Please note that when
traveling by light aircraft during your safari, space is
limited, and luggage is limited to a weight restriction as
is indicated in your itinerary, and ONLY soft luggage or
duffel bags are allowed. No hard suitcases are allowed, and
NO EXCEPTIONS will be made.
10) TRAVEL DOCUMENTS AND
VACCINATIONS
It is your responsibility to ensure that
passports, visas, travel permits, health certificates,
inoculations, international driving license, or other
documentation required for the trip are obtained and are in
order. It is your responsibility to meet any additional
costs incurred by yourself or by A S & T on your behalf as a
result of any failure by you to comply with such
requirements. Anti-malaria precautions should be commenced
prior to departure. Please consult your physician for more
details.
11) SPECIAL REQUESTS
You must advise A S & T in
writing of any special requests, i.e. diet, facility or
physical handicap, when you submit your reservation request
to A S & T, which will be met if possible.
12)
INFORMATION IN BROCHURES / ELECTRONIC ADVERTISEMENTS
All information given in any brochure or otherwise
advertised, (including electronic advertisements on the
Internet) is, to the best of A S & T's knowledge, correct,
but A S & T reserves the right to change same. The
photographs reproduced and information provided depict
typical scenes experienced and details on each destination;
but the subject matter may not necessarily be seen or
experienced while visiting that destination.
13)
PHOTOGRAPHY
A S & T reserves the right without
further notice to make use of any photography or film taken
on a safari of a safari participant, any staff member,
safari guide or operator for general purposes without
payment or permission.
14) DISPUTES
If you have
any cause for complaint while on safari, you must
immediately bring it to the attention of the local
representative of A S & T or agent, who will attempt to
resolve the situation.
15) CONSENT
The payment
of the advance payment OR any partial payment for a
reservation on a safari constitutes consent to all
provisions of the conditions and general information
contained in any brochure (electronic or otherwise), invoice
and travel documents. The terms under which you agree to
take these safaris cannot be changed or amended, except in
writing, signed by an authorized officer or employee of A S
& T
16) CONDITION OF BOOKING
You shall comply
with instructions of any representative of A S & T, safari
guide or local ground operator at all times. No client shall
be accepted or be permitted to continue on a safari while
their status or mental or physical condition is, in the
opinion of any representative of A S & T, safari guide or
local ground operator, such as to render them incapable of
caring for themselves or make themselves objectionable to
other safari clients or become a hazard to themselves or
other safari clients and A S & T will not be responsible for
expenses by such persons precluded from completing the
safari for this reason.
17) NOTICE OF ENFORCEABILITY
Please remember, when you book travel related services
with A S & T, you are entering into a binding agreement that
assumes all terms and conditions are fully understood as
stated in this document.